Rules

1st Rule: Enjoy your time in Hawaii

Aloha Vacation Storage, LLC is here to help you make the most of your time here on Maui. We rent, deliver & pick-up your items right at your vacation property. You simply pick a day & time during our checkout process and we’ll be there. We’ll even try to call you with a 10-minute window for our arrival so you don’t need to worry about when we’ll show up. We’re not like the cable company – we will let you know if there is any change to the plan.

2nd Rule: You pack. We store.

At Aloha Vacation Storage, LLC we take care of everything for you (except the packing). We’ll leave that up to you, the experts. You know your beloved items better than we do, so we let you be in charge of packing your things as you see fit.

Also, we respect your privacy so to avoid any prying eyes delving into your containers, please ensure your items are properly packed for safe transportation to avoid unnecessary damage. This includes distributing the weight of heavier items evenly throughout the container and, for more precious items such as your grandmother’s favorite dive regulator or your favorite designer beach bag, please make sure they are protected by appropriate packing materials such as bubble wrap or dry beach towels. We assume no liability for fragile items such as your beach radio, glass Menehune sculptures or your Ming vase. Following these simple guidelines will safeguard your personal belongings and help us better serve you, our beloved customers.

3rd Storage Rule: Don’t pack unauthorized items.

Now please pay attention to the most important rule of all. You cannot store any of the following:

  • No wet, damp or perishable items that will attract vermin or smell
  • Your suntan lotions and other gels or liquids must be bagged and sealed.
  • For all you Breaking Bad enthusiasts, no harmful, deadly or illegal items including, but not limited to, drugs, explosives, flammables or stolen property. We won’t be coming to visit you in jail.
  • No live creatures, insects or science experiments gone wrong.

4th Storage Rule: Please let the experts decide.

We reserve the right to refuse to collect, store or deliver any items as we see fit. You are responsible for any breach of our terms and conditions and the above storage rules. Any missing or damaged item may result in an additional charge of $50 per item, trust us we don’t want to charge you either. Don’t say we didn’t warn you; we’re a stickler for rules!

5th Storage Rule: Pay on line.

At Aloha Vacation Storage, LLC we’re very understanding, that’s why we’ve built a service that focuses on the customer. We’ve made our storage and rental prices affordable for everyone. If you for whatever reason leave your stuff with us longer without additional payments, it’s worth knowing that legally we have the right to hold on to your stuff and we can even sell it if payment is not made. You can of course be sure that before we do so we will make every effort to try to get in touch, but if you then don’t pay within 30 days after the end of your contract we have to assume you no longer love us and don’t want your items back. We’re not good at breakups so please pay your bills.

To see a complete list of our dos and don’ts click here